Privacy Policy

When you place an order, we collect your name, email address, phone number, shipping address, and payment information (handled via our payment processors).

If you create an account, we also collect your email address and password (stored encrypted).

We use this information to produce and ship your order, respond to inquiries, and communicate order status updates.

We may use anonymized, aggregated data for service improvement purposes.

We share the necessary information with our payment processors (Stripe, Inc. / PayPal, Inc.) to process payments.

We share shipping information with our shipping carriers to deliver your order.

We do not share personal information with any other third party without your consent, except as required by law.

We may use cookies to understand site usage and improve the user experience.

We retain personal information for as long as necessary to fulfill the purposes above, or as required by law.

If you wish to request disclosure, correction, or deletion of your personal information, please contact us using the details below.

To operate this site and process orders, we use the following services and entrust the handling of personal information to them to the extent necessary.

Supabase, Inc. (United States): storage of orders, customer information, and images; login (authentication). Data is stored in Japan (Tokyo).

Vercel Inc. (United States): delivery and execution of the website. Processing takes place mainly in Japan (Tokyo).

Resend, Inc. (United States): sending emails about orders and inquiries. We use its Japan (Tokyo) region for sending.

Cloudflare, Inc. (United States): detection of automated access (bots) at login and sign-up (Turnstile). Your browser information (such as IP address) is sent.

Anthropic, PBC (United States): AI assistance in drafting replies to inquiries and custom-order consultations. We send the necessary information, such as your name, order details, and your answers on the consultation form. Every draft is reviewed and edited by us before it is sent to you.

Google LLC (United States): site analytics (Google Analytics), used only if you consent to cookies.

These providers are located in the United States and may be subject to U.S. laws. We entrust personal information only to the extent necessary and appropriate, taking into account each provider’s published policies on the protection and security of personal data.

Payment information such as credit card numbers is collected and stored directly by our payment processors (Stripe, Inc. / PayPal, Inc.); we do not store it.

Business: 土屋元徳 (trade name: Hagurumado Zaikusho, Yokosuka)

Email: hagurumado@gmail.com