- Seller
- 土屋元徳 (trade name: Hagurumado Zaikusho, Yokosuka)
- Responsible Person
- 土屋元徳
- Address
- Disclosed without delay upon request. Please contact us at the email address below.
- Phone Number
- Disclosed without delay upon request. Please contact us at the email address below.
- Email
- hagurumado@gmail.com
- Price
- As shown on each product page (tax included).
- Fees Other Than the Product Price
- Shipping fees apply. Domestic: flat ¥185 (Click Post). International: EMS, priced by region (approx. ¥650-¥1,150). The exact fee for your destination is shown at checkout.
- Payment Methods
- Credit card (Stripe), PayPal
- Payment Timing
- At the time of order (online payment)
- Delivery Timing
- Since every item is made to order, production and shipping begin after your order is placed. Items ship within 120 days of the order at the latest. The current estimated delivery period is shown on each product page, and on the cart and checkout screens.
- Returns / Exchanges
- Because every item is made to order, we do not accept returns or exchanges for customer-convenience reasons, and returns are not accepted except for defective items. If your item arrives defective, damaged, or incorrect, please email us within 7 days of delivery and we will exchange it or issue a refund.
- Cancellations
- Orders can be cancelled before production begins. Once production has begun, cancellations cannot be accepted. If you wish to cancel, please email us as soon as possible.
